More than the words we speak

We all know that communication is critical in the business world. But you may not know that the psychology of communication is just as important as the actual words you’re saying. You can learn to be a better communicator by understanding how people communicate. So here are some things to remember next time you’re trying to get your point across.

The psychology of communication is the study of how people communicate with each other.

The psychology of communication is an essential field of study, especially in business settings. It’s not just about words and language but also understanding their implicit meanings. People often communicate on different levels – beyond what their words suggest – and it is essential to be aware of those subtleties to maintain business relationships. The importance of reading between the lines cannot be overstated; it can be the difference between a successful collaboration or a business falling flat. Whether you are working with customers or colleagues, understanding communication psychology can help bridge any disconnects that arise due to differences in perception.

It includes the way we use words, body language, and nonverbal cues to send and receive messages.

Good communication doesn’t just happen. It often takes work and involves a number of subtle techniques, including sending concise messages that effectively explain our thoughts and feelings. The process by which we do this is more complicated than it might first appear, incorporating the words we choose, how our body moves and the expressions on our faces. All of these combine to form our overall impression of one another – positive or negative. Communication is an art, something which can only be perfected by practice. It’s essential for good relationships and understanding one another; if done right, we can all understand each other profoundly!

Communication is a two-way process, so it’s important to consider both the sender and receiver when trying to understand why something was said or done.

Communication is an important topic – and it’s a two-way street. When trying to understand why someone says or does something, it is essential to consider both the sender and receiver. The person sending the message can choose their words carefully. At the same time, the recipient can decipher what those words mean based on their understanding, attitude and culture. After all, there is always more than meets the eye when it comes to communication! It’s up to us as communicators to ensure our words are not misunderstood and ensure that the people we talk to receive our messages loud and clear.

There are many different theories about communication, but one of the most popular is Albert Mehrabian’s 7%-38%-55% rule.

Albert Mehrabian’s 7-38-55% rule – also known as the “communication formula” – is undeniably a popular way to understand how we communicate. According to this theory, 7% of communication is related to the actual words, 38% is associated with the tone of voice and facial expressions used when speaking, and 55% comes from body language. With that in mind, it becomes easy to see why communicating effectively online or by text can be difficult. Much of the nuance gets lost in translation! If you want your message to be clear and impactful, going beyond a simple message may be worth your while.

This rule states that only 7% of our communication is based on the words we use, while 38% is based on tone of voice and 55% is based on body language.

People are often surprised to learn that only 7% of human communication is based on our words, with 55% being determined by body language and a whopping 38% coming from our tone of voice! Our ability to communicate effectively requires understanding all three elements: what we actually say, how we say it and our accompanying body language. It’s an invaluable lesson in understanding each other better, whether talking at home or in the workplace. Paying attention to these three different aspects of our communication will help us cultivate relationships with greater success and empathy.

If you want to communicate effectively with someone, you need to pay attention to more than just the words you’re saying!

In today’s world, it pays to communicate with more than just words. Your tone of voice, the inflection in your sentence, and even the pauses you take between sentences can all affect how well someone receives your message. It’s essential to be mindful of body language too—you can convey a lot with a gesture or posture. To truly bridge any communication gaps, make sure that you use all the resources available to you—including non-verbal cues—when expressing yourself!


While it’s important to use words correctly when communicating, remember that how you say something is just as important! By paying attention to tone and body language, you can better ensure that your message is received the way you intended. If you want to become a confident communicator, be sure to check out my course Speaking Mastery. It’ll give you all the tools you need to effectively communicate with others today!

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